undefined   9 Erkang Road, Liuyang Economic and Technological Development Zone, Changsha City, Hunan Province

Sales@erkangpharma.com          +86 731 8579 6471 (Office landline)

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FAQ
COMMON QUESTIONS

Frequently Asked Questions

If you have more questions, please contact us directly.

Dietary supplement solutions

Are N-VGEL capsules Halal, Kosher, and Non-GMO certified?
Yes. All N-VGEL capsule products are Halal, Kosher, Vegetarian Society, ISO 22000, and NSF-GMP certified, ensuring compliance with international standards for food and pharmaceutical applications.
What are clean-label capsules?
“Clean-label capsules” refer to capsule products made from natural, traceable, and minimally processed ingredients, free from gelatin, preservatives, or allergens. They align with current market trends toward transparency and sustainability.
Do you provide softgel manufacturing services?
Yes. N-VGEL offers softgel manufacturing services and turnkey production solutions using advanced softgel production equipment. We support custom formulation, OEM/ODM cooperation, and full-scale pharma solutions.
Do you provide technical support?
Yes. We have a professional technical support team that offers guidance in softgel production equipment setup, process parameter optimization, and formulation compatibility testing.
Our engineers can provide remote assistance or on-site support to help clients improve production efficiency and product stability.
What industries does N-VGEL serve?
We serve pharmaceutical companies, nutraceutical brands, dietary supplement manufacturers, and R&D institutions that require veggie capsules, starch softgels, or custom capsule solutions.
How can I start cooperation?
You can submit your inquiry through the “Contact Us” page or send an email directly to our sales team.
Please specify your required product type (e.g. Starchgel® capsules, HPMC capsules, or softgel manufacturing services).
We will reply within 24 hours with a quotation and sample request process.
What is your delivery time?
We usually deliver the goods 5-15 days after receiving the payment. In exceptional cases, the delivery time will be shortened or extended depending on the urgency and quantity of each order.
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